Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Rua Jau, 54, Alcântara, 1300-314 Lisbon, Portugal

➤ Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World | Lisbon

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The 5-star Pestana Palace Hotel is a restored 19th-century palace, featuring private parklands and views of the Tagus River. It offers 2 swimming pools, a sauna and wellness centre.

Each spacious room is elegantly furnished and fitted with a flat-screen TV and a minibar. Many also open onto a furnished balcony with views of the lush garden. Some feature a seating area with a plush sofa.

Overlooking the gardens, the chic, sophisticated restaurant at Pestana Palace Hotel National Monument serves traditional Portuguese dishes. The bar offers a range of snacks and drinks. In the summer months, a poolside restaurant also serves light refreshments.

Pestana Palace Hotel National Monument offers a steam bath and a hot tub. It features a business centre as well.

Close attractions include Belém Tower, 3 km away, while Hieronimyte Museum is 2 minutes’ drive from Pestana Palace.

As a sustainability measure, the indoor pool's water will only be heated to 26ºC.


Room choices in Pestana Palace Lisboa Hotel

Pestana Palace Lisboa Hotel Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Bath
Bedroom Wardrobe or closet
Outdoors Outdoor furniture, Garden
Room Amenities Clothes rack
Activities Bicycle rental Additional charge, Children's playground
Living Area Desk
Media & Technology Flat-screen TV, Cable channels, Telephone, TV
Food & Drink Breakfast in the room, Bar, Minibar, Restaurant
Parking Private parking is possible on site (reservation is not possible) and costs € 17 per day., Valet parking, Parking garage, Electric vehicle charging station, Accessible parking
Reception services Concierge service, Currency exchange, 24-hour front desk
Entertainment and family services Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security Smoke alarms, Key card access, Safety deposit box
General Shuttle service Additional charge, Air conditioning, Non-smoking throughout, Heating, Soundproofing, Car hire, Chapel/shrine, Carpeted, Soundproof rooms, Lift, Facilities for disabled guests, Non-smoking rooms, Room service
Accessibility Emergency cord in bathroom, Wheelchair accessible, Upper floors accessible by elevator
2 swimming pools Open all year, Open all year
Wellness Spa lounge/relaxation area, Spa facilities, Hammam, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna
Languages spoken English, Spanish, French, Portuguese

Pestana Palace Lisboa Hotel Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Groups When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Pestana Palace Lisboa Hotel National Monument - The Leading Hotels of the World accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
All children under 12 can only access the Spa pool when accompanied by an adult.

Guests should specify their preference for bedding for any type of room prior to arrival. This includes requests for extra beds and the number of adults and children under 12 years old. This information should be noted in the Special Requests Box during booking and is subject to confirmation by the Hotel.

For bookings of 9 or more rooms, the hotel will charge a non-refundable prepayment of 50% of the entire reservation on the guest's credit card.

As a sustainability measure, the indoor pool's water will only be heated to 25ºC

When booking half board, please note that drinks are not included.

License number: 3597

Pestana Palace Lisboa Hotel & National Monument

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

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Is WiFi available at Pestana Palace Lisboa Hotel?

WiFi is available in all areas and is free of charge.

Is there free parking available at Pestana Palace Lisboa Hotel?

Private parking is possible on site (reservation is not possible) and costs € 17 per day., Valet parking, Parking garage, Electric vehicle charging station, Accessible parking

What are the outdoor activities at Pestana Palace Lisboa Hotel

Outdoor furniture, Garden

What languages are spoken at Pestana Palace Lisboa Hotel?

English, Spanish, French, Portuguese

What are the general services offered at Pestana Palace Lisboa Hotel?

Shuttle service Additional charge, Air conditioning, Non-smoking throughout, Heating, Soundproofing, Car hire, Chapel/shrine, Carpeted, Soundproof rooms, Lift, Facilities for disabled guests, Non-smoking rooms, Room service

Are pets allowed at Pestana Palace Lisboa Hotel?

Pets are not allowed.

What is the check-in time at Pestana Palace Lisboa Hotel?

From 15:00

What is the check-out time at Pestana Palace Lisboa Hotel?

Until 12:00

100% real reviews of Pestana Palace Lisboa Hotel

If you have any questions regarding the facilities or services provided at Pestana Palace Lisboa Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

8,0
Purpose of trip: Leisure trip
What was the highlight of Pestana Palace Lisboa Hotel
Very pleasurable stay will definitely recommend to friends and family! Especially in spring time
The palace is beautiful and feels like you are diving into the history of kings and queens of Portugal when you are staying there. The staff was amazing and made us feel like at home they went above and beyond. Breakfast was phenomenal ! The view from rooms is beautiful and it is super quiet at night , we slept with open windows and did not hear anything apart from planes , but even planes only start flying in the morning time so at night it’s a great sleep.
Food in the bar was not very tasty you will have to dine outside anywhere in Lisbon because it tastes better. As we stayed in January it was quite cold whole rooms are heated up well, the walk from the rooms to the breakfast area was very cold. Originally we wanted to celebrate New Years in the hotel however we decided not to as it would have been too cold to wear dresses.
9,0
Purpose of trip: Leisure trip
What was the highlight of Pestana Palace Lisboa Hotel
Wonderful
We loved the staff! It was my mother's 73rd birthday and they went above and beyond! A beautiful cake was waiting in our room. We loved the beauty of the place and felt like royalty. It was such a special experience.
10,0
Purpose of trip: Leisure trip
What was the highlight of Pestana Palace Lisboa Hotel
Truly feels like a palace, truly is a palace, a fantastic get-away to be the celebrity inside you.
Beautiful garden-like hotel grounds, sculptures, paintings, truly a palace! Modern gym, indoor/outdoor pool, terrace breakfast, even a bird sanctuary to discover as you walk the paths between the hotel main buildings.
Some areas of the hotel were not maintained, with musty smells and dust and storage, so it was more comfortable to only walk in the most-used parts of the hotel. I requested a bottle of wine from room service and it never came, I requested 3 times. I wasn't charged for the bottle, but it seems the staff becomes overwhelmed and ignores non-urgent requests during busy times. The real problem is the staff says they will do it, but then don't.
9,0
Purpose of trip: Leisure trip
What was the highlight of Pestana Palace Lisboa Hotel
wonderful stay in splendid hotel in breathtaking palace, with incredibly kind, warm hearted staff
incredibly impressive, gorgeous building - a historical palace, beautifully renovated at the start of the century. The setting is genuinely awe-inspiring, the most beautiful breakfast room I've ever seen, stunning lounge areas, sumptuous gardens, beautiful outdoor pool. All the public areas are fantastic. Go up to the conference rooms area for stunning views of Lisbon (pity there are no rooms up there!). The setting is really breathtaking. But the best asset of this hotel is the truly extremely warm, charming, caring staff - some of the nicest I've ever come across. The pastry chef made a beautiful cake as a surprise for our daughter's birthday and there where many more lovely touches :))
The 'standard' rooms are actually rather small, smaller than one might expect. On this occasion we were part upgraded/part paid for a family suite, which was very lovely - but is normally rather pricey.. It was extremely nice, and 'homey'. It does look like the rooms and corridors could do with some loving care - some things look bit dated/faded/not-looked after. But maybe this doesn't matter, when there is so much charm and also beauty around.


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